Frequently Asked Questions
Everything you need to know about your Pedaltrain gear and orders.
What is the standard shipping time for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do Pedaltrain products come with a warranty?
Yes, all our pedalboards and power supplies are covered by a limited lifetime warranty against defects in materials and workmanship to ensure your rig stays reliable.
What is your return policy for electronics?
We offer a 30-day return policy for all unused items in their original packaging. Please note that electronic components must be unopened and in their original factory seal to qualify for a full refund.
How do I know which power supply is compatible with my pedalboard?
We provide a comprehensive compatibility chart on each product page. Generally, our Volto and Spark series are designed to mount seamlessly under most Pedaltrain models using the included mounting kits.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and weight of the package.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for larger gear purchases.